Shipping policy


  1. Order Processing Time: We will ensure that all orders will be shipped in a timely fashion. This will usually be within one week.
  2. Shipping Methods: We primarily partner with YunExpress for our global deliveries. For certain specific regions (such as Japan), we may utilize Yanwen Express to ensure the most efficient delivery service.
  3. Shipping Costs:
    • For orders under $49.99: A flat shipping fee of $15.00 will be applied.
    • For orders of $49.99 and above: We offer free shipping.
  4. Shipping Liability: We use a separate shipping company for our goods. This means that upon shipping, the risk of loss passes to this shipping company. If you receive an order confirmation, but you do not receive your goods in a timely fashion, please contact the shipping company for further details. If the shipping company is unable to help, please contact us and we shall try to help.
  5. Collection Delays: We cannot be held liable for delayed orders should the shipping company not arrive to collect our shipments on your order day. If this unlikely event occurs, then the order will leave us the following working day.
  6. Courier Delays: We cannot be held liable for any inconvenience that is caused by delays which are from the shipping company. This could include (but is not limited to) the courier re-directing a parcel to an incorrect address, or being unable to find a customer address.
  7. Delivery Dates: Unless otherwise stated, shipping dates are not guaranteed and should not be relied upon.